Search results for "quality management system"

How Organizational Resources and Managerial Features Affect Business Performance: An Analysis in the Greek Wine Industry

2023

Despite the growing interest of the wine industry in quality and environmental certifications and the influence of these standards on positioning in international markets, scholarly research has paid proportionally limited attention to the link between winery export intensity and the adoption of internationally recognized standards. This study aims to analyze which factors make an organizational model performant, and to verify the impact of the adoption of third-party certifications on the export performance by using the resource-based view (RBV) theory as a theoretical lens. Findings show that younger wineries are more oriented towards the adoption of voluntary quality and environmental ce…

ProcMiner: Advancing Process Analysis and Management

2007

This paper contributes both to research and practice on process mining. Previous research on process mining has focused on mining patterns from event log files to generate process models. The process mining approach adopted in this paper is focused on producing patterns about process models, not the models themselves. The approach is demonstrated by ProcMiner -an explorative research prototype for management, consolidating, publishing, retrieving, and analyzing process models. Content-based document clustering is applied to process models represented as XML database in order to find topical groups from models. In practice, organizations face numerous challenges in managing their process mod…

Implementation of Quality Management System ISO 9001 in the World and Its Strategic Necessity

2012

AbstractOver past 60 years quality management has shown it's importance in increasing competitiveness of companies and economies. The aim of this paper is to review implementation process of the most popular and effective quality management system ISO 9001 in the world and identify it's strategic necessity. This paper is divided into three parts. In the first part author introduces quality management as important part of economies competitiveness thru Global Competitiveness report. In the second part author examines benefits and strategic importance of quality management systems from perspectives of company. And in the third part author views a situation of ISO 9001 quality management syste…

The implementation of the TQM philosophy in Poland

2005

PurposeThe purpose of the paper is to present an overview of various total quality management (TQM) issues in Poland's business organizations and the public sector.Design/methodology/approachDescribes the role of the Polish Quality Award Committee in promoting the idea of TQM. Presents the results of survey research on the implementation of TQM in Polish companies. Presents a critical analysis of the results and formulates conclusions based on the author' experience gained while working in the Polish Quality Award Committee at the National Chamber of Economy.FindingsThe analysis of the literature on the subject and the results of empirical research allow the formulation of conclusions. It t…

Sekcijas "Globalizācijas ietekme uz valsts ekonomiku un biznesu" Ekonomikas un vadības fakultātē (28. janvāris, 2016): Referātu tēzes

2016

A fact-finding investigation on Sicilian wine firms attitude towards third party voluntary certifications: motivations and alternative impact assessm…

2015

In the last few decades an increasing emphasis of public and private organization on quality and safety control, on traceability of food products and on environmental issues, has been registered. Mandatory public standards and private voluntary today drive this process in order to assure food safety and traceability standards. The aim of this work is to analyze the main reasons that drives some Sicilian wineries in the adoption of quality voluntary standards, and comparing their economic attitudes and performance with those firms not certified. Results show a very similar performance patterns among the two groups of firms, highlighting a series of differences that are not directly attributa…

Quality for Global Knowledge-Intensive Organizations: A Step-by-Step Guide

2009

Learning and education as well as knowledge-intensive work processes have become more and more internationalized. Knowledge workers are distributed around the world, study programs are exported across borders, and learners work in globally distributed groups. However, the quality of their work differs in many cases. In this paper, an approach to manage quality within the process of internationalization for globally distributed knowledge-intensive organizations (such as universities) is presented. A particular focus is the field of e-Learning. The key quality factors for internationalization of global learning are defined and examples for quality criteria resulting from these factors are int…

Quality System for Production Software as Tool for Monitoring and Improving Organization KPIs

2013

In this paper we propose a solution as support for quality systems for production software. The motivation behind this study was to reduce that cost in the production area caused by gaps in the quality of the production software. Our proposal: QSPS (Quality System for Production Software) is offering support in the "vulnerable points" of these quality systems which usually generate nonconformities and have proved to be difficult or impossible to control. QSPS is a method in seven steps or modules that integrates also software tools, templates, checklists, evaluating tools elaborated complying to products, process and system quality standards. If other analyzed methods like: Scrum, XP, Fuzzy…

El uso de las cartas de servicio en la administración local: el caso del Ayuntamiento de Torrent

2016

Public Administrations have suffered a sort of changes based in changing context and uncertainty. So, traditional Weberian bureaucracy has been adapting itself, embracing new values and tools. In this way, the City Hall of Torrent has developed the strategy called Torrent INNOVA. It was framed inside a quality management system named EVAM framework. Thereby, citizen’s charts are an important instrument in order to manage local context and apply new public administrative innovations.

The Role of Log Entries in the Quality Control of Video Distribution

2012

Diversification of university teaching with the help of video lectures has become much more common during the past few years. Once videos have become an essential part of teaching arrangements, whoever organizes the teaching must also pay attention to factors related to videos in quality system work for teaching. In the video production process it is the factors related to video transmission that exert influence on the usability of videos and set limitations for their production. A lot of information about those factors can be obtained from the media server log files. The particular focus of this paper is on the functionality of the connection between a server and a client and its effect on…